At 12ph22, your personal data is handled with the same care we put into every part of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have under Philippine data privacy law.
Six core commitments that define how 12ph22 handles your personal information
12ph22 uses industry-standard SSL/TLS encryption for all data in transit and AES-256 encryption for sensitive data at rest. Our infrastructure is hosted on secured servers with strict access controls, regular penetration testing, and 24/7 monitoring. Your personal and financial information is never stored in plain text.
12ph22 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Any data shared with third-party service providers — such as payment processors like GCash and BDO, or game providers — is strictly limited to what is necessary to deliver the services you use, and is governed by data processing agreements.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by 12ph22. You can also object to certain types of processing and withdraw consent for marketing communications at any time through your account settings or by contacting our Data Protection Officer.
12ph22 collects only the personal data that is necessary for the purposes described in this Privacy Policy. We do not collect data speculatively or in excess of what is required for account management, regulatory compliance, payment processing, and platform improvement. Data minimization is a core principle of how we operate.
12ph22 processes personal data in compliance with the Philippine Data Privacy Act of 2012, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). We maintain a registered Data Protection Officer and have implemented a Privacy Management Program aligned with NPC guidelines.
In the unlikely event of a personal data breach that poses a real risk of serious harm to affected individuals, 12ph22 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay. We maintain an incident response plan specifically for data security events.
The Philippine Data Privacy Act of 2012 grants you specific rights over your personal data. As a 12ph22 player, you can exercise any of these rights at any time by contacting our Data Protection Officer. We will respond to all data rights requests within fifteen (15) business days.
To exercise any of these rights, contact our Data Protection Officer at the email address listed in the Contact section of this Privacy Policy. We may need to verify your identity before processing your request to protect the security of your account.
National Privacy Commission (NPC)
If you believe 12ph22 has not adequately addressed your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, the independent authority responsible for enforcing the Data Privacy Act.
This Privacy Policy ("Policy") describes how 12ph22 ("the Company," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors who access the 12ph22 online gaming platform at 12ph22.net (the "Platform").
12ph22 is committed to protecting your privacy and handling your personal data responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission (NPC).
By registering for an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to request account closure.
The data controller responsible for your personal information is 12ph22, the operator of the 12ph22 online gaming platform. As data controller, 12ph22 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data privacy law.
12ph22 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with the Data Privacy Act. Contact details for the DPO are provided in Section 14 of this Policy. You may contact the DPO directly for any privacy-related inquiries, requests, or complaints.
12ph22 collects the following categories of personal data from players and Platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Philippine mobile number, email address, residential address | Account communication, OTP delivery, support, regulatory notices |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Deposit and withdrawal processing, fraud prevention, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, cookies, session tokens | Platform security, fraud detection, performance optimization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
We do not collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) unless specifically required by law or with your explicit consent.
12ph22 collects personal data through the following means:
12ph22 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
12ph22 uses your personal data for the following purposes:
12ph22 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers who process personal data on behalf of 12ph22 are required to implement appropriate technical and organizational security measures and to process data only in accordance with our instructions and applicable law.
12ph22 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate.
12ph22 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:
After the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
12ph22 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
While 12ph22 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying 12ph22 immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 12ph22:
To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to all data rights requests within fifteen (15) business days. We may need to verify your identity before processing your request.
The 12ph22 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations and Philippine law governing online gaming. 12ph22 does not knowingly collect personal data from individuals under the age of 21.
During registration, all applicants are required to confirm their age and to provide a valid government-issued identification document for age verification. Where 12ph22 discovers or has reasonable grounds to believe that a registered account belongs to a person under 21 years of age, the account will be immediately suspended, all pending bets will be voided, and any deposited funds will be returned to the payment source after verification.
If you are a parent or guardian and believe that a minor has registered on the 12ph22 Platform, please contact our customer support team immediately so that we can take appropriate action.
12ph22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via the mobile number or email address associated with their account, or by displaying a prominent notice on the Platform.
The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the 12ph22 Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not agree with the amended Policy, you must cease using the Platform and may request account closure by contacting customer support.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed of how 12ph22 protects your personal information.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 12ph22, please contact our Data Protection Officer:
We aim to respond to all data privacy requests and inquiries within fifteen (15) business days of receipt. For urgent account security concerns, please use the 24/7 live chat support on the Platform.
Play with confidence knowing your personal data is secured, never sold, and handled in full compliance with Philippine data privacy law. Join hundreds of thousands of Filipino players on 12ph22 today.